An advanced online Learning Management System (LMS) allows employees to self-administer training modules and managers to monitor compliance. The LMS tracks use of training materials, pass or fail, retries, time required for completion and more. Pioneer Energy is a Canadian-owned network of gasoline and convenience retail locations offering one-stop shopping to motorists across Ontario.
Pioneer Petroleum’s challenge was that training content needed to be delivered in an appealing and interactive way to individuals with a range of learning styles. Also, store and district managers needed the ability to monitor training compliance and success.
Adapting training materials to an online, interactive gamified format would provide a more entertaining experience for employees, which would translate into better results for Pioneer Petroleum. By creating an online Learning Management System (LMS), employees could self-administer training modules while managers would monitor compliance.
Because hurricane season is one of the most dangerous times of the year in the Caribbean, social media would be the ideal vehicle to use to educate customers about how to properly prepare for it. Through a Facebook app, Scotiabank could engage their target audience and allow them to get in touch for more information. And, by encouraging visitors to share the app with their Facebook friends, Scotiabank could increase awareness of both their educational campaign and their range of financial services.
Since launching the LMS, more than 1600 employees have used the system. Managers were empowered to track and enforce learning objectives to ensure quality and safety across all locations.